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Statement and Evaluation of compliance to the TrustUK standard for eCommerce in the UK

1 Statement

Pay24-7 is committed to ensuring state of the art standards of practice in all its activities.
Visitors to Pay24-7’s website can be assured that the protection of both privacy and confidentiality is given the highest priority. All personal information is collected, held and used in strict compliance with the Data Protection Act 1998.

1.1 Security

The security of data held or processed by Pay24-7 is ensured by firewalls against unauthorised access. The site is hosted on a secure server. All payments are routed though a secure payment service provider. Both Pay24-7 and its partners commit themselves to keeping security at the highest level using current available technologies.

Using Public Key Infrastructure, digital certificates and 1024 bit encryption Pay24-7 ensures the highest level of security offered by any online payment collection provider. Our additional fraud detection systems help to protect our users.

1.2 Information Collected

Pay24-7 does not collect any personal information from visitors to its website other than information that is knowingly and voluntarily given. In particular, the information that is collected and stored is limited to the following:

1) personal names
2) payment records, excluding any credit/debit card information

Anonymous information is collected, such as the number of visitors to the website in a given period, but it is purely statistical and cannot be used to identify an individual user. Cookies are not used to collect any other information from visitors to the website.

1.3 Use of Information

The information collected will be used to contact you with further details of Pay24-7’s services or to send details of future initiatives or events. It may also be used for research purposes.

You can inform Pay24-7 at any time if you no longer require this information service.

Third Party Disclosure: From time to time Pay24-7 may pass your details to other carefully selected organisations. You can choose not to have your details disclosed to third parties by ‘clicking’ in the box provided at the bottom of the fill-in form.

1.4 Data Security

Pay24-7 takes appropriate measures to safeguard the information it holds from unauthorised access or improper use. Pay24-7 has a strict internal security policy with which members of staff must comply as a condition of employment or partnership and no external access to the system is permitted. Pay24-7 continually reviews and up-dates its security procedures as new technologies become available and new activities are introduced.

Any third party to whom information is transferred is made aware of these security practices and is also requested to take reasonable precautions to protect the transferred information.

Credit Card Transactions: Pay24-7 uses appropriate encryption protection when receiving and transmitting credit card information. Such information is not stored in any form in Pay24-7’s database, but only transmitted to our secure payment provider SecureTrading.

1.5 Integrity of Data

Pay24-7 takes all reasonable measures to ensure that the information it holds is accurate. In particular it uses reliable collection methods and destroys or converts to an anonymous form any out-of-date data. Individuals may request details of all personal information held by Pay24-7 so as to contest inaccurate or incomplete data, verify the information and have it corrected as appropriate.

1.6 Enforcement

Any queries relating to Pay24-7’s collection or use of personal information should be addressed to:

Pay24-7 Limited
PO Box 3221
Kenilworth
Warwickshire
CV8 2AT.

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